Payment and Cancellation Policy

Payment Policy

  • 30% of the rent is required to confirm the apartment (booking deposit);
  • Balance is required 1 month prior to the arrival date.

If the cancellation occurs more than two months before the arrival date, the booking deposit (less 100 EUR for administration fees) will be refunded;

If the cancellation occurs between two and one month before your arrival date, the booking deposit will not be refunded;

If the cancellation occurs less than one month before your arrival date, the rent balance will not be refunded

MPA Travel Inc. does not offer cancellation insurance.

In case of any last minute major issue with the reserved apartment, such as flood, electrical fault, or any other major issue which, according to the owner’s representative, makes renting the reserved apartment impossible, MPA Travel Inc. reserves the right to either offer an alternative accommodation, suitable for the same number of people, in replacement of the apartment agreed upon or to reimburse the rent and security deposit. No extra compensation will be due for such cases.

Method of Payment:

  • By bank transfer to a Canadian Bank with a Euro Account;
  • By credit card via “Paypal”.  

Security Deposit:

A reimbursable security deposit of 200€ is required before your arrival by credit card via Paypal. The deposit will be refunded through PayPal (to the same credit card that was used to settle the security deposit) about 3 days after your departure. The deposit will be returned to you provided that no damages are made in the apartment, nothing is missing and that the apartment is left in good order (dishes cleaned and put away, refrigerator emptied and cleaned, garbage taken out, and furniture placed in original place).

If the security deposit is insufficient to cover the amount due by the tenant, he/she commits to pay any eventual excess costs.

Certain apartments do not require for the security deposit to be paid in advance via Paypal. In these situations,  upon arrival, our representative will request that you sign “the credit card authorization”. Your credit card will not be charged. Should there be damages in the apartment during your stay, you authorize the owner to collect the amount needed to cover the damage.